隱私政策 Privacy Policy

本隱私政策描述 www.wahtat-hk.com（以下簡稱「本網站」或「我們」）在您訪問本網站或進行購買時如何收集、使用及披露您的個人資料。

我們按以下方式向您收集資料：

我們將使用從您收集的資料作以下用途：

除非在以下情況下，否則我們不會與他人或非關聯公司分享您的個人資料：

我們希望您對使用我們的平台感到放心，我們致力於保護所收集的個人資料。我們將您個人資料的訪問權限限制為合理需要訪問以向您提供產品或服務或履行其職責的員工。我們擁有適當的技術及組織性的物理、電子及程序保障措施，以保護您向我們提供的個人資料，防止未經授權或非法的處理，以及防止意外遺失、損壞或銷毀。然而，當我們要求您選擇密碼以訪問我們平台的特定部分時，您有責任選擇安全的密碼並對該密碼保密。您應選擇一個未在任何其他網站上使用的密碼，並且不應與任何其他人分享。

您有權要求訪問我們記錄中持有的關於您的任何個人資料，糾正任何不準確之處，並更新任何過時的資料。在某些情況下，您有權要求刪除您的個人資料或限制其使用。

在某些情況下，您有權反對我們處理您的個人資料。特別是，您可以隨時要求我們停止向您發送直接營銷通訊（但請注意，我們可能會繼續向您發送與服務相關的（即非營銷）通訊，如有關您訂單狀態的電郵更新）。若您希望行使任何這些權利，請致函下列地址。

（以下簡稱「我們」、「我方」、「我們的」）提供流動訊息計劃（以下簡稱「計劃」），您同意在遵守這些流動訊息條款及細則（以下簡稱「協議」）的前提下使用及參與該計劃。我們可毋須通知而修改或取消該計劃或其任何功能。本協議僅限於該計劃，不擬修改可能在其他情況下規管您與我們之間關係的其他條款及細則或隱私政策。我們亦可隨時修改本協議，您在任何該等變更生效日期後繼續使用該計劃即構成您對該等變更的接受。

該計劃允許用戶透過選擇加入該計劃（例如透過在線或基於應用程式的訂閱表格）接收短訊／多媒體短訊流動訊息。您同意接收自動營銷文字訊息並非購買任何商品或服務的條件。無論您使用何種選擇加入方法加入該計劃，您同意本協議適用於您參與該計劃。若您已選擇加入，該計劃透過您的無線服務供應商向您提供的流動號碼發送文字訊息，提供來自我們的更新、提醒、資料、推廣、優惠及其他營銷優惠（如產品折扣）。短訊／多媒體短訊流動訊息可使用自動電話撥號系統或其他技術發送。訊息頻率各有不同。您須負責您的無線服務供應商就文字訊息徵收的所有費用及收費。可能會產生訊息及數據費用。

若您不希望繼續參與該計劃或不再同意本協議，您同意回覆 STOP 以退出該計劃。您可能會收到一條額外的流動訊息，確認您退出該計劃的決定。您理解並同意上述選項是唯一合理的退出方法。您亦理解並同意，任何其他退出方法，包括但不限於發送上述規定以外的文字，或口頭要求我們的員工將您從名單中移除，均不是合理的退出方式。

如有任何問題，請向您收到訊息的號碼發送「HELP」短訊。您亦可聯絡我們以獲取更多資料。若您希望退出，請遵循上述程序。

我們可隨時更改我們用於運營該計劃的任何電話號碼，並會通知您該等變更。您確認，您發送到我們已更改的電話號碼的任何訊息（包括任何 STOP 或 HELP 要求）可能無法收到，我們將不負責履行在此類訊息中提出的要求。

該計劃支持的無線服務供應商不對延遲或未送達的訊息負責。您同意向我們提供有效的流動號碼。您同意向我們維持與接收訊息相關的準確、完整及最新資料，包括在更改流動號碼時立即通知我們。

您同意就因您使用該計劃或向我們提供非您本人的電話號碼而產生的任何第三方申索、法律責任、損害賠償或費用向我們作出賠償、辯護並使我們免受損害。若您在任何時候打算停止使用用於訂閱該計劃的流動電話號碼，包括取消您的服務計劃或將該電話號碼出售或轉讓予另一方，您同意在停止使用該流動電話號碼之前完成上述退出流程。您理解並同意，您這樣做的承諾是該等條款及細則的必要組成部分。您進一步同意，若您在未通知我們的情況下更改電話號碼，您同意您將對因後來獲分配該流動電話號碼的個人提出的申索而導致我們或協助發送短訊／多媒體短訊流動訊息的任何一方產生的所有費用（包括律師費）及法律責任負責。此項義務及協議將在您同意參與我們任何計劃的任何取消或終止後繼續有效。

您同意，對於透過該計劃發送的任何資料的未能送達、延遲或錯誤送達，該等資料中的任何錯誤，及／或您可能基於該資料或服務採取或不採取的任何行動，我們將不承擔責任。

若您未滿十三（13）歲，則不得使用或參與本平台。若您使用或參與本平台且年齡在十三（13）歲至十八（18）歲之間，您必須獲得父母或法定監護人的許可才能這樣做。透過使用或參與本平台，您確認並同意您未滿十三（13）歲，或年齡在十三（13）歲至十八（18）歲之間並獲得父母或法定監護人的許可使用或參與本平台，或在您的司法管轄區已達成年年齡。透過使用或參與本平台，您亦確認並同意您的司法管轄區的適用法律允許您使用及／或參與本平台。

Privacy policy

This Privacy Policy describes how www.wahtat-hk.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

 

COLLECTION OF YOUR INFORMATION

 

We collect the information from you as detailed below:

• To access certain areas of our Platform, you will need to register with us.  During the registration process you will be asked to submit personal information about yourself (including your name and address, date of birth, e-mail address and telephone number).  By entering your details in the fields requested, you enable Wahtat Store to provide you with the services you select;
• When you purchase products online or by phone, we collect information such as your purchase details and relevant payment information.  In addition, we will also collect personal information from you when you correspond with us (for example, if you contact us with a query about one of our products or services), when you provide your details when you visit a Wahtat Store boutique or contact the Wahtat Store concierge by telephone.  Please note that phone calls will on occasion be recorded for security, training and development purposes;
• If you choose to interact with Wahtat Store via a social media platform or other third party service, we will collect the information you have provided to us through that platform;
• We also collect certain information automatically about visitors to our Platform, described in the section headed "Cookies and other information that we automatically collect", below; and
• We will collect information about your location to the extent that we provide any location services, described in the section headed “Location services” below.

We will use the information we collect from you to:

• Manage and fulfill purchase and repair orders, facilitate delivery, and to provide after-sales services;
• Manage our accounts and records;
• Deal with your enquirers and requests;
• Send service related communications, including announcements and administrative messages such as order confirmation;
• Identify products and services we think you might be interested in based on your information, such as your purchase history and your previous interactions with us;
• Send you marketing communications (including e-mails and social media audience matching) relating to us and other third party partners and that we think may be of interest to you where we have a legitimate basis to do so (please see the “Your choices” section below for further information about how you can control these updates);
• Conduct market research so that we can continuously improve the services we provide to our customers;
• Undertake credit checking, prevention of fraud and other prohibited or illegal activities as part of our efforts to keep our Platform and services secure; and
• Understand how our Platform is used so that we can continuously improve our Platform and services and other offerings. 

 

SHARING INFORMATION

We do not share personal information about you with other people or non-affiliated companies except under the following circumstances:

• we will disclose your personal information to third party providers for the purposes of providing online and other payment services, handling credit checks and fraud prevention, and any other services required in order for us to use your information for the purposes specified in the section entitled “Information you provide us and how we use it”;
• we will disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party; and
• we will disclose your personal information to any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Privacy Policy.

 

 

PROTECTING YOUR INFORMATION

 

We want you to feel confident about using our Platform, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs. We have appropriate technical and organisational physical, electronic, and procedural safeguards to protect the personal information that you provide to us against unauthorised or unlawful processing and against accidental loss, damage or destruction. However, where we ask you to choose a password in order to access certain parts of our Platform, you are responsible for selecting a secure password and keeping that password confidential. You should choose a password which you do not use on any other site, and you should not share it with anyone else.

YOUR CHOICES

You have the right to ask for access to any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. In some circumstances, you have the right to request the erasure of your personal information or a restriction of its use.

You have the right to object to us processing your personal information in some cases. In particular, you can ask us to stop sending you direct marketing communications at any time (however please note that we may continue to send you service-related (i.e. non-marketing) communications, such as e-mail updates on your order status). If you wish to exercise any of these rights, please write to us at the address listed below. 

 

SMS/MMS Mobile Message Marketing Program Terms and Conditions

(hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in, subject to these Mobile Messaging Terms and Conditions (the “Agreement”). We may modify or cancel the Program or any of its features without notice. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts. We may also modify this Agreement at any time and your continued use of the Program following the effective date of any such changes shall constitute your acceptance of such changes.

The Program allows Users to receive SMS/MMS mobile messages by opting into the Program, such as through online or application-based subscription forms. Your consent to receive automated marketing text messages is not required as a condition of purchasing any goods or services. Regardless of the opt-in method you used to join the Program, you agree that this Agreement applies to your participation in the Program. If you have opted in, the Program provides updates, alerts, information, promotions, specials, and other marketing offers (e.g., product discounts) from via text messages through your wireless provider to the mobile number you provided. SMS/MMS mobile messages may be sent using an automated telephone dialing system or other technology. Message frequency varies. You are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile message from Us in order to opt-out of the Program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the preceding options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.

We may change any telephone number we use to operate the Program at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Program are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages, including, without limitation, notifying us immediately if you change your mobile number.

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages, or costs arising from your use of the Program or from you providing us with a phone number that is not your own. If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the Opt-Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a required part of these terms and conditions. You further agree that, if you change your telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the SMS/MMS mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.

You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Program, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

You may not use or engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.